India’s BPO exports up 47%

Aug. 20: India’s BPO exports grew 47 per cent during 2006-07 to record revenues of $4.6 billion (Rs 20,890 crore), according to a study conducted by Dataquest. This makes the BPO chunk over 55 per cent of the entire BPO-ITES pie as estimated by Nasscom.
The top 20 companies on Dataquest’s BPO list contributed $3.57 billion (Rs 16,094 crores) nearly three-fourth of the total BPO exports. While Genpact with BPO revenue of Rs 2,220 crores held on to its No. 1 position, there have been major changes in ranking from No. 2 onwards.
Transworks, IBM Daksh, TCS BPO and Cambridge Solutions were the next four BPO firms with revenues of Rs 1,510 crores, Rs 1,260 crores, Rs 1,107 crores and Rs 1,000 crores respectively. The next five slots were taken up by WNS Global Services (Rs 990 crores), Wipro BPO (Rs 935 crores), Convergys India (Rs 890 crores), Firstsource (Rs 809 crore) and HCL BPO (Rs 746 crores).